FAQ
Meaning and selection of IP rating?
Two digits indicate dust and water protection respectively; choose according to dust, humidity and water spray of installation environment (e.g., IP44 for indoor, IP65 for outdoor).
How to choose rated current?
Calculate by total power (current=power÷voltage) with margin; 1.5-2 times larger for equipment with large starting current.
Can mix sockets of different voltage/phase?
Not recommended, need clear marking and zoning; customization can require color/marking distinction to avoid safety accidents.
What installation methods are available?
Wall-mounted (space-saving), floor-standing (high-power movable), embedded (neat); choose as needed.
Can be used outdoors?
Yes, choose IP≥54 model; enclosure with weather-resistant material, avoid water accumulation, regularly check protective parts.
What to do if heating during use?
Reduce load and replace enclosure if overloaded; tighten wiring after power off if loose; move to ventilated place if high temperature.
Key points of daily maintenance?
Check enclosure/sealing strip, socket terminals, test insulation and clean dust every 3-6 months.
How to troubleshoot tripping/no power?
First check upper power/circuit breaker; disconnect load and close to check short circuit; connect equipment one by one to find overloaded one.
What is the service life?
8-10 years under normal use, 3-5 years in harsh environment; regularly evaluate and replace aging parts.
Can be customized?
Yes, customize material/size/socket configuration/additional functions; need to provide load, environment and other requirements.
What is the warranty period?
12-24 months, covering material/component failures; man-made/overload/non-standard installation not included.
How to handle quality problems?
Keep certificates and contact after-sales; free repair/replacement within warranty, paid repair or replacement advice outside.
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